I'm assuming that at certain angles enough light gets through to the sensor to turn the screen on, and I accidentally hit the button … 1. The primary function of a cell phone is to TALK ON THE PHONE. Using call waiting on my mobile phone. 7. Sort by. Samsung screen goes black during phonecalls. No, I don't have a solution aside from turning off the screen before putting to my ear or using headphones. 07:22 PM I'm noticing that during many of my calls, I apparently hit the HOLD button accidentally with my cheek. screen turns on while talking on phone almost constantly. With just one tap the Hangout App by Google can turn any conversation into a free video call, even FaceTime doesn’t have a feature like that. (http://bit.ly/2HP0oRi) Provide the following information. 10-23-2020 I bought a Galaxy S20 Fan Edition, the Verizon version. The path Samsung keeps pushing me and others is 'return or replacement'. report. This site contains user submitted content, comments and opinions and is for informational purposes only. New comments cannot be posted and votes cannot be cast. (For instance, to pay a bill on an IVR) 6. I started a return originally, but decided against it once I figured it could mess with my trade-in... but once I started it, it now counts my trade-in as "deferred", whatever that means. It's easy, but remember you need to turn on call … Unfortunately, I haven't found any confirmation that this problem can be solved via software updates. What really pisses me off is visual voicemail. So I would lose my $70 promo credit for accessories. Click the … (Last edited 04:57 PM 4 Basics Read me first Please read this manual before using the device to ensure safe and proper use. 12-21-2020 Samsung made some important changes in the Galaxy S20, S20 Plus and S20 Ultra phones. 02:36 PM (Last edited I try to hit the button on the right of the phone to turn off the screen but it doesn't seem to work. Finally, if you want to read further, a little extra annoyance I've faced: Finally, to make matters worse, Samsung says if I return the phone, they cannot do an exchange. 11:31 AM Samsung; Apple; Motorola; Google; Top Accessory Brands. You can talk one on one or invite from your friends circle up to 10 people for a group call. It is a pretty useful Android App for communicating with people. Make a call and put the phone up to your ear. Here's what we think of the new 5G phone. 4. Apple Footer. easy fix is to lock the screen when you answer the call... but if it is the infrared eye that is a flaw that shouldn't be overlooked. 06:53 PM I would like to look into this issue further for you. Here’s how. The Samsung Galaxy S20 features a screen that will automatically wake when lifted. Can't keep phone from muting ringtones when I turn my volume all the way down. 12-20-2020 This thread is archived. 13 comments. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Samsung Vibrant release date was August 2010. I have the exact problem: https://youtu.be/f95u_PqrUrA%C2%A0. Review: Samsung's Galaxy S21 is the no-brainer upgrade phone. 10-10-2020 Looks like this is not just a FE problem. You can also disable the Bixby button if you like. Visit Community . hide. See below for all of the other reports for proximity/touchscreen issues: 10-24-2020 Nothing seems to help. Am I … THis appears to remedy the issue with the screen turning on on my pocket but this is NOT the way I want to use my phone! … Start typing some numbers. And there is no white dot towards the top of the phone like there was in previous S20 models. 5. Go to Settings > My device > Smart screen and turn on Smart Stay. 10-22-2020 I've factory reset the phone as well. So while the call is still going on if I pull the phone back off my ear to be in front of me normally it should turn on the screen again, however it does not. 09:32 AM No matter what I do, the only way to turn the screen on is to press the power button. in. If you're having this issue, just know that you're not alone. My problem is different...but I firmly believe it is related to the same malfunctioning proximity sensor. Samsung Galaxy S10. 10-25-2020 in. Use the Bixby button to mute your phone, take a screenshot, turn on flashlight or accept calls with just one click! save. Samsung's made some wise choices to get the price down on the Galaxy S21. When I'm talking on my Samsung Solstice, I guess my ear or the side of my face keeps pressing buttons… Please share your ZIP Code to find a nearby Best Buy to try out your next phone. in. basically during a call the keypad and DTMF tones don't work, so when i'm through to say a call centre when it says please enter option 1 or 2 etc, it doesn't register at … Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations … My proximity sensor seems to be working fine, and the screen does turn off appropriately when I hold the phone against my face. The Samsung Galaxy S20 lineup comes in three variations, with many of us settling with either the standard S20 or the S20 Plus. But if I even move it just a little bit during the call, or if I walk around while talking, the screen will randomly turn itself on. How To Record Calls On Samsung Galaxy S20, S20+, and S20 Ultra. Samsung Galaxy S10 - Turn Video Call On / Off - HD Voice . Samsung Galaxy S20 tips and tricks: The insider's guide to the S20, S20+ and S20 Ultra 11:49 PM Samsung Galaxy Mini GT-S5570 Android Version 2.3.4 Baseband Version S5570XWKQ5 Kernel version 2.6.35.7-perf-CL561937 root@DELL145#1 Build number:GINGERBREAD.XWKQG The problem is: while I am talking on the phone, it sometimes goes into HOLD automatically. ask a new question. Its very easy to demonstrate in testing mode as the youtube shows. Test by placing a phone call as with these 2 settings the issue should be resolved. Comparing the virtual proximity sensor on the Galaxy S20FE to the S9, it obvious the S20FE sensor is inferior. in. This Galaxy S20 guide explains the three navigation systems on Galaxy S20 (navigation buttons, Android 10 full-screen navigation gesture, and Samsung navigation gestures) and the functions and usage of Galaxy S20 navigation buttons (Recents, Back, and Home). Accessibility Resource Center Skip to main content. If you find your device waking up when it isn’t supposed to, such as … Is there a workaround for this? First of all, please make sure that nothing is covering the proximity sensor which is shown as #13 in the image below: Help combat fake apps from fake developers, I need help/advice with new P40 and google, Android files app keeps stopping and phone is slowly gaining storage space. Then I have to press UNHOLD to start talking again. Face pushing buttons during call. It’s the underdog compared to the S20+ and S20 Ultra, and yet here you are considering it since it’s the most affordable gateway to the updated S20 line—or you’re just really into its compact form factor. 01:15 PM in, 12-20-2020 Unlike many other Android handsets, the Galaxy S20, S20+, and S20 Ultra all launch Samsung’s Bixby virtual assistant by default when the side button is long-pressed. in. 191 Face recognition 194 Fingerprint recognition 198 Samsung Pass. It's called call waiting. But it still happens. I try to hit the button on the right of the phone to turn off the screen but it doesn't seem to work. Bring the phone away from your. I have a samsung vibrant, which I love, EXCEPT I KEEP pressing mute, or hanging up on people while on calls when my face hits buttons on the screen. I was thinking it was my cheek doing it, but on the new UI you have to hit the three-dots in the top right corner and then hold call, and I don't see how my cheek is doing all of that by accident. test and failing the proximity sensor on the galaxy S20 FE. i saw some youtube videos where they have an option for pressing the power button twice launches the camera. 94% Upvoted. 06:30 AM That program makes you listen to voicemail like a normal phone call, but doesn't black the screen out and I always press the back button. Same problem with my S20 plus. Have you tried any of the previously mentioned troubleshooting steps in this thread? Is there an official place where I can lodge a complaint in the hope that a resolution will be worked on? When I call friends and family and hold the phone close to my face, i inadvertently keep on pressing mute button or speaker button with my ear or face which is very annoying. The only "solution" I have found so far is to stop using any "tapping" to turn on screen and now I am using lift to wake. Please share your ZIP Code to find a nearby Best Buy location, our Samsung representative, wants to know about you … Do we have a fix for this? I'm having the problem, too. ) in, YES! Start by opening the Galaxy S20’s Settings menu. I bought a Galaxy S20 Fan Edition, the Verizon version. Once Samsung appears, release the power button and immediately press and hold the volume down button. 3. Step 2: Make a call to a number that you wish to record. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. Step 4: Now click the ‘Record’ button. Posts 1 . Is anyone else experiencing issues with the screen turning on during calls? Press the keypad activation button. Uncheck Turn off screen during calls. accidentally pish buttons during calls on samsung s4, galaxy 4 how to avoid pressing buttons during a phone call, galaxy 4 keys pushed while talking, galaxy note 3 when i talk my face keep pressing buttons, galaxy s4 call always hts buttons, my face always pushes buttons samsung galaxy 3, note 4 cheek pressing buttons when on a call, samsung galaxy cheek , samsung … Step 1: Open the Phone app on your Galaxy S20 series smartphone. but i don't see it anywhere. Full restore to factory, clearing cache. I'm okay on calls as long as I have the phone flat against my head. It appears the proximity sensor is triggered by motion (moving it to my ear). in. Question: Q: Face pushing buttons while on calls More Less. I press button with my face while making ph.calls. 10:01 PM and instead of the camera, my op5 makes an emergency call. Essential Galaxy S20 tricks you need to know: Restart the phone, dark mode and 7 more crucial tips. How do I know the new S20 FE I get won't just have the same problems? By default, a press and hold of the side button on the Samsung Galaxy S20 of Galaxy S21 will trigger Bixby Voice, letting you talk to Samsung's digital assistant. Can you send me a private message using this link here? Is there a workaround for this? I have a samsung vibrant, which I love, EXCEPT I KEEP pressing mute, or hanging up on people while on calls when my face hits buttons on the screen. Question. Otterbox; ZAGG; Beats; Mophie; JBL; Fitbit; Gear 4; … 2. It does this with or without a case, and it does this without a screen protector. Optionally you can remap the volume buttons to Skip tracks when listening to music, or … THere is something wrong with the proxinity sensor. If it's angled out at all, that's when buttons start being pressed. Discussion in 'Android Devices' started by doublezz, Sep 9, 2010. Step 3: Now click the 3-dot menu button on the top-right corner of the screen. by pressing the power button twice while the screen is off ? Features and Specs include a 4.0" inch screen, 5MP camera, 512GB RAM, Hummingbird processor, and 1500mAh battery. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. I have tried all troubshooting, turning off accidental touches. I'm not the only one having this issue, and I'm offended when a samsung tech acts like I am and that this is an isolated incident. Want to answer an incoming call during an ongoing call? best. S20 FE 5G unlocked in the US. I put phone into test mode and it was bad compared to my wife's s9 search proximity sensor s20fe on YouTube and see others with issue I posted a video here: https://youtu.be/7Ei1uWcEVq0. 24/7 automated phone system: call *611 from your mobile . Open your Phone app, then tap on yourmenu button and tap Call Settings. How to stop pressing buttons while talking on Samsung Solstice? I'd lose my $250 trade in. Is … share. in. Newbie. I've also turned on and off accidental touch settings and I've toggled the touch sensitivity setting. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. The phone is constantly hanging up, launching ... Copyright© 1995-2021 All Rights Reserved. Galaxy S20 Fan Edition Screen Turning On During Ca... Galaxy S20 Fan Edition Screen Turning On During Calls (Proximity Sensor), Samsung S20 FE VS Galaxy S9 - proximity sensor issue, Samsung Galaxy S20FE proximity sensor issues.